FAQ – What happens if I need to cancel?

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As of August 1st, 2016 we will no longer be offering refunds for tickets but tickets are transferable with no additional administration or fee.

You can give your ticket to a friend or sell them without having to give us the new name.

Please note: tickets are one time use and must be scanned with the QR code on ticket. We cannot check off names so please have the full ticket electronically or in print available to be scanned. If you do not wish to use data on your mobile carrier, please download the ticket in advance as not all locations will have wifi.

Our cancellation policy has changed because most of our events have been selling out and it’s not fair to those who wish to attend or to the business hosting to have people hold tickets in case they can make it only to cancel at the last minute.

We rarely had cancellations but when we did it was always at the 11th hour when even those on our waitlist had already made other plans.

We appreciate your understanding and cooperation.

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